Communication Skills for Business (CSB)
The Communication Skills for Business (CSB) course seeks to improve professional development in writing, reading, public speaking, active listening, and digital literacy. We guide participants in learning basic communication principles necessary in the workplace like: how to plan for effective communication; discover best practices for business deliverables; crafting your message delivery; properly receiving communications; and analyzing communication scenarios.
WHY TAKE THIS COURSE
VALIDATE YOUR KNOWLEDGE AND EXPERIENCE WITH A NATIONALLY-RECOGNIZED EXAM
CSB certification gives job candidates proof they understand good communication and have the skills needed to be effective and efficient in their jobs, which can save the company time and money.
OUR COURSE MODEL
Multiple ways to learn the material
Live Video Training Sessions: We meet with you on Zoom calls weekly to review course material, engage lively discussion, and provide relatable real-world application.
Workbook: Contains a variety of activities, such as glossary puzzles, short answer questions, fill-in-the-blanks, and group and individual projects which allow you to study and apply concepts presented in the training.
Pre-Assessment: Used to identify your strengths and weaknesses and determine your prior knowledge of the subject matter. This allows us to focus on the specific subject matter you need to improve in the most.
Pre-Recorded Videos: Each module contains short video lessons that cover topics and subtopics you will need to know for the exam.
Exercise Labs: Labs are interactive activities that simulate situations presented in the training videos. Step-by-step instructions and live demonstrations are also provided.
Post-Assessment: Helps you determine the knowledge you have gained from interacting with the training sessions, videos, labs, quizzes, and the workbook.
COURSE BREAKDOWN
We help you prepare to pass the CSB exam by breaking down the training into 6 modules taught over 4-8 weeks.
DOMAIN 1
Describe Basic Communication Principles
DOMAIN 2
Plan for Effective Communication
DOMAIN 3
Apply Best Practices for Creating Business Deliverables
DOMAIN 4
Deliver Your Message
DOMAIN 5
Receive Communications
DOMAIN 6
Analyze Communication Scenarios
FAQ’s
WHAT DO YOU NEED FOR THIS COURSE?
In order to successfully complete training, you must have:
Access to a Laptop or Desktop with Windows 10 or Mac OS X with a keyboard and mouse.
Beginner’s level of using internet browsers such as Chrome, Internet Explorer, Edge, or Safari.
High-speed internet is preferred.
HOW LONG DOES IT TAKE TO COMPLETE THIS COURSE?
You can complete our CSB course in 4-8 weeks. Our training model has been proven to help you pass the official exam in a shorter period of time due to our weekly scheduled live instruction and tutoring by video conference, pre-recorded videos, and a vast library of exercise labs, practice quizzes, and PowerPoint slides. So what are you waiting for? REGISTER NOW!
DOES THE CERTIFICATION EXAM COME WITH THE COURSE?
Yes. We provide training, exam vouchers, and proctoring. The CSB certification is a Certiport-provided exam that is nationally recognized. You must pass with 70% or higher in order to show full competency and potentially earn college credit. The exam has 40-50 questions timed in 50 minutes.